Meet the Staff
Customer Service Representatives (CSR)…are
where "Banking" begins at The Farmers and Merchants Bank. They are
the ladies that execute all the documents for your accounts; the
opening, closing and everything in between. Our Receptionist will
guide you to the appropriate CSR to take care of your account needs
and all the products of your account like ATM/debit card, mobile
banking, internet banking, phone banking, etc. Ready to furnish you
the account and products for your needs are: (L to R): Brenda
Foreman, Gina Gray, Susan Crum, Tammy Kirchner and Theresa
Tellers…are the "faces" of the bank. They are
the employees who meet and greet you when you visit the bank.
Whether you stop in daily, weekly or monthly, each one of them is
committed to providing you with excellent service in completing
your transactions. Our tellers are equipped to provide you with
"real time" banking; which updates your account immediately once
the transaction is scanned. Happy to be of service to you are (L to
R): Teresa Poulton, Lisa Finley, Kacie Rossiter, Candice
Cunningham, Scott Palagyi, Cindy Yoss, Rose Nicholson, and Whitney
Information Technology and Bookkeeping
Personnel…handle all the "behind the scenes" operations.
The technical operations and final stages of the transaction
process are handled on the top floor of the bank. Information
technology and bookkeeping operations are becoming more and more
advanced every day. While operations are more automated than they
have ever been, computer systems still require manual direction.
Providing the guidance to the computer system and bookkeeping
operations are: (Center) Zach Bates, (L to R) Teresa Chicwak, Cindy
Waller and Cathi Trenner.
Custodian…maintains the bank facility and
property. Most custodians are unknown to the general public. That's
not the case at The Farmers and Merchants Bank. Their custodian,
Jerry Sanford is seen throughout the day; not only completing his
tasks but he is also seen meeting and greeting the customers.
Adding the public relations dimension to custodian makes Jerry's
role at the bank much more fulfilling.